Product Quick Facts
CRMnext, a global cloud CRM solutions provider, markets themselves as the first provider of ‘Commutable Cloud CRM Technology’, able to be deployed at the data center of your choice, in a public or private cloud setup.
Delivered in 8 distinct versions tailored to industry-specific situations, including:
- Financial Services
- Mutual Funds
CRMnext offers a complete solution for marketing, sales, and post-sale customer support, with innovative features and functionality delivered in each business area. From pipeline-focused marketing and salesforce automation through customer self-service resources and built-in ticketing and issue tracking, CRMnext helps manage the entire customer lifecycle.
More than just CRM + marketing automation, CRMnext offers CRM blended with project management features including document management, task management, time tracking, and much more. Customer records and inquiries flow directly into the helpdesk system, where tickets can be handled by call center agents, support technicians, or routed to whichever department is most appropriate.
Furthermore, CRMnext reviews brand mentions on social networks, helping you stay abreast of the online conversation about your company, allowing you to seize sales and/or service opportunities as they arise.
We recommend CRMnext to any company looking for a holistic solution to customer lifecycle management, but especially to global companies with multilingual workforces, companies with a large presence in India, or those companies looking for a public/private cloud option.
Have questions about CRMnext? Want to find out more about CRM software and how it can help your business? Call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique requirements.
(Last updated on 05/05/2016 by Mary Houston Coker)