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Product Quick Facts

Industry Specialties
eCommerce, Retail and Wholesale
Works Best For
Enterprise Businesses, Mid Sized Businesses

About CORESense

Headquartered in Saratoga Springs, New York, CORESense is a leading provider of customer relationship management (CRM) software solutions for retail and e-commerce companies. CORESense’s CRM software works as part of a larger Intregrated Retail Management platform by streamlining retail processes and collecting data on customer interactions.

In addition to inventory management and order processing, COREsense helps businesses better equip sales people with information about past customer transactions by aggregating and pushing contact and past purchases information as well as e-mail correspondences to point of sales terminals or sales order interfaces.  This platform also offers retailers access to segmentation tools that help identify high-priority customers, so that excellent customer service is available to the clients. To supplement segmentation, this CRM solution supplies easy methods for developing loyalty programs for either rewarding excellent customers or for encouraging increased purchases from clients with a low-volume customers. For marketing purposes, CORESense includes email marketing features, encourages more frequent store visits, and develops a segmented email marketing list based on customer profiles and past buyer behavior. After an email campaign is launched, CORESense tracks the results so the user can gain a greater understanding of which offers appeal to the customers and which need improvement.

Miami Golf strives to create a boutique-style experience while offering traditional golf products. Company president Paul Jaure said the retailer tried and failed with three other software platforms before turning to CORESense. Miami Golf now runs all of its operations through CORESense, which has shortened the time involved in processing a product order and receiving the requested inventory. The golf retailer also reports better control over inventory management between locations.

Alternatives to CORESense

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.


1 Kintone

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Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.

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2 Freshsales

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Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.

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3 Zendesk Sell

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Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.

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