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Product Quick Facts

Works Best For
Mid Sized Businesses, Small Sized Businesses

About Commence

Founded in 1998, Commence Corporation is an industry leader in customer relationship management (CRM) software and business process automation solutions. Its solutions integrate people, processes, and technology into one comprehensive application to improve overall business performance.

Commence’s CRM includes comprehensive features for the three main applications of a CRM: marketing, customer service, and sales management. It seamlessly integrates with Google Maps, social media platforms, email, Windows and Mac OS operating systems, and various mobile devices. For sales management, Commence employs a centralized database that lists aggregated lead management information like account history, assigned sales representative, lead segment, and even a lead score based on a predefined criteria in the program. With Commence, sales teams are also afforded intuitive tools for tracking customer interactions, managing the sales funnel, and generating detailed sales forecast and performance reports. In addition, Commence features tools for managing service tickets and processing return materials. Its marketing automation capabilities include managing marketing campaigns, measuring campaign effectiveness and reach, and providing analytic reports. Commence equips customer service representatives with a quick access knowledge-base to make sure they have the information they need to answer frequently asked questions with confidence and depth.

QlikPower, a leader in the United Kingdom and Irish business intelligence markets, tested multiple CRMs before eventually choosing Commence for its robust suite of features and usability. After implementing Commence, QlikPower reported significant improvement in marketing, sales and customer support operations.

Alternatives to Commence

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

1 Zendesk Sell

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Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.

Learn more about Zendesk Sell

2 NetSuite

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NetSuite is the most trusted cloud-based ERP software in the world, integrating all key business processes into a single system -- financials, inventory, sales, Customer Relationship Management (CRM), eCommerce, and marketing.

We're an industry-recognized NetSuite Solution Provider that designs, implements, and supports all aspects of the NetSuite Platform.

Schedule your Personalized NetSuite Demo or get in touch with a one of our NetSuite experts today.

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3 Kintone

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Your sales reps are coming up with lots of ideas for new sales apps, but they struggle to find IT support to turn them into a reality. Now your sales reps can turn their sales process ideas into apps fast. Using Kintone's visual app development tools, your sales reps can now customize their own sales processes, and build their own CRM apps.

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Compare Commence to other CRM solutions