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Cisco Jabber

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Cisco JabberProduct Overview

  1. About Cisco Jabber
  2. Pros of Cisco Jabber
  3. Cons of Cisco Jabber
  4. Breakdown of core features

Cisco Jabber product overview

Cisco Jabber technology is designed to work with open instant messaging (IM) and was recently formalized as an Extensible Messaging and Presence Protocol (XMPP) as required by IETF Internet standards for online presence and messaging. It operates as an XML-based open source platform similar to Apache and Linux. Its primary differentiating feature is an intuitive, email-like interface which uses the ‘@’ suffix. The system uses this to pick and read email addresses from providers and indicate their exact origin.

Jabber was originally designed by a group of IT volunteers with the idea to make it an open source tool. The concept evolved, including many new advanced features and technical support. It is also available as a wireless app that can be used on mobile devices.

Pros of Cisco Jabber

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• Audio Conferencing
• Easy to use
• Group contacts by preference
• Notifications
• Screen share from a chat or call
• Web Application

Cons of Cisco Jabber

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• Mobile application
• Search
• Video conferencing

Breakdown of core features

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Portable and flexible

All that is required for Jabber to work is a stable internet connection in order to communicate with colleagues and customers. User need only download the app and they can make direct calls from their computer or mobile device.

Cost effective

Jabber can help businesses keep within budget with its VOIP protocols. It can reduce hardware costs up to 80% and phone bills by almost 50% by eliminating the need for expensive phone switches, racks, and specialized hardware. Users don’t have to worry about separate voice and data wiring due to the LAN saving all connections on a single wire.

No boundaries

With no geographical boundaries, Jabber can be installed on any phone anywhere and communicate on various locations across the country without having to pay any additional fees. Peer-to-peer calls go completely off the grid.

Innovative features

The software is full of innovative functionalities which include voicemail that can be sent straight to an address in a MP3 format, as well as being able to use the platform for conferencing, forwarding, auto-attendance, and more.

(Last updated on 02/02/2022 by Abby Dykes)

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