BuildOps Platform product overview

BuildOps is a field service management solution for commercial contractors with more than five technicians. This cloud-based platform contains everything contractors need to streamline and optimize their entire service operation.

BuildOps provides mobile and web-based applications that streamline communication between field and office, improving workflows, sales, margins, and customer experience. With its mobile offline mode, techs don’t miss a beat, even in areas with low to no service.

Pros of BuildOps Platform

BuildOps’ construction project management dashboard displays the KPIs that are critical for success
The software accurately forecasts timelines, precisely budgets, and reduces time settling client disputes.

Cons of BuildOps Platform

Some users encountered sync issues with its iOS mobile application.

Breakdown of core features

Contact management

BuildOps empowers companies to track key information about customers and leads. It monitors contact information, interactions, work history, and relevant Service Level Agreement (SLA) commitments.

Billing and invoicing

The platform enables businesses to automate invoicing, renewals, escalations, quote generation, and other billing processes.

Inventory management

With BuildOps, large and complex organizations can track parts, tools, and other materials required to perform maintenance or provide service.

Scheduling and dispatch

Field service managers can schedule jobs, assign jobs to the right workers, manage dispatching functions, and optimize worker routes. BuildOps also allows field service staff to meet time windows.

(Last updated on 04/15/2022 by Liz Laurente-Ticong)