BiznusSoft Field Service

BiznusSoft Field ServiceProduct Overview

1. About BiznusSoft Field Service
2. Pros of BiznusSoft Field Service
3. Cons of BiznusSoft Field Service
4. Breakdown of core features

BiznusSoft Field Service product overview

BiznusSoft Field Service is a cloud-based solution designed to help businesses manage and control their operational cycle. Key features include account management, quotation and contract management, work order management, scheduling and dispatch, invoicing, inventory control, asset and warranty management, and preventative maintenance control.

BiznusSoft Field Service offers an offline mode for iOS and Android mobile apps which syncs data once connectivity is restored. The inventory module enables users to store and track items by lot or serial number, set minimum and maximum thresholds, and reserve inventory for work orders. The dispatch console enables users to optimize their field personnel by scheduling them from a centralized board. Office managers can assign personnel to the field using skillsets, regions and route optimization. BiznusSoft Field Service is available on a per user per month subscription basis and is suitable for a variety of industries including construction, healthcare, utilities, transportation, HVAC and more.

Pros of BiznusSoft Field Service

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BiznusSoft Field Service helps service organizations improve operational efficiency, increase sales, reduce service costs, optimize field service routes and increase customer satisfaction.

Cons of BiznusSoft Field Service

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There are some limitations to customizing within Salesforce, but BiznusSoft can work with users to find workarounds.

Breakdown of core features

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Workforce Management

BiznusSoft Field Service allows users to maximize the performance of existing workers and contractors with real-time insight on resource allocation and availability. Assessing workers based on location, skill, and more.

Mobile Technologies

Once in the field, workers can use the software to communicate with the office (and vice versa) using real-time and offline communication tools.

Inventory Management

Employees can scan and provision inventory to provide real-time updates of the stock level for multiple warehouse locations.

(Last updated on 01/13/2020 by Marshall Bright)