Product Quick Facts
BankersLab is an innovative gamification provider for the banking and financial industries. BankersLab is a market leader in developing learning strategies to improve finances and customer relationships and utilizes mechanics like simulating retail banking, using credit scores, researching credit risk management, and optimizing delinquent collections.
BankersLab puts the player experience first. The learning platform looks past rewards to help users absorb the narrative elements of the story through contextually relevant achievements and rewards. BankersLab believes in the player’s journey; therefore games are constructed to support real player growth, learning and self-improvement. BankersLab raises the bar in simulation training by using a blended learning model, meaning game mechanics are designed to bring real-world scenarios to the simulation. The blended learning model for retail banking includes numerical simulations, scenario games, and mobile learning. Different scenarios and modules allow learners to practice different skills without risk of developing business strategies for profitable virtual banking. By focusing on detailed narratives, BankersLab promotes the application of virtual skills and experience to non-game situations.
BankersLab has helped banks and financial institutions train employees on areas of credit, customer service, and risk management. The content rich material has helped banks improve their portfolio management skills and use of credit scoring. Those who have attended include Risk Managers, Risk Analysts, Collection Managers, Credit Managers, and Operations Managers. Banks report their staff and managers have a deeper understanding of their specialty and overall improved self-confidence in staff.
Not in the financial industry? Check out other gamification platforms in our Gamification SmartAdvisor
(Last updated on 02/02/2022 by Russell Nanney)