November 3, 2014
Five Small Retail POS Systems with CRM Features
Larger corporations have been practicing customer relationship management (CRM) for years by using databases and CRM software in their service departments. Small retailers, on...
Larger corporations have been practicing customer relationship management (CRM) for years by using databases and CRM software in their service departments. Small retailers, on...
Geolocation (essentially pinpointing an item or person's location) is still a new technology, but it's already shaping the marketplace in far-reaching ways. Foursquare, one...
The traditional model of customer relationship management (CRM) presupposes interaction with customers on the company's terms through a set of predetermined channels. But the...
The strength of a company's sales force automation often depends on their ability to successfully train their employees in customer relationship management (CRM). CRM program...
Nonprofits know maintaining donor relationships is key to their success, but repeat donations can be difficult to secure. Customer relationship management software (CRM) can...
For smaller organizations, employing a minimalist version of customer relationship management (CRM) software can work. Smaller companies generally receive less email, and have...
At this point, the advantages of customer relationship management (CRM) software are well established, which is why the industry is predicted to surpass the $36 billion mark...