December 11, 2013
How Gamification Can Revolutionize Call Centers
Customer support lines can be a nightmare for both customers and companies. Long wait times and serious problems can cause call centers to be ineffective and unhelpful....
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Marketing
December 4, 2013
What Companies Get Wrong About Gamification
Gamification is a proven method for motivating customers and employees. However, it doesn't always work. In fact, a study from Gartner proposed that 80% of all gamified...
December 3, 2013
3 Ways Going Paperless Can Enhance Office Communications
Encouraging business growth is one of the main advantages of going paperless. The benefits of a paperless office range from a more streamlined workflow, to increased...
November 12, 2013
Excel Tricks – Using a Pivot Table for Easy Calculations
The pivot table is one of the most useful tools in Excel, yet many people don't know how to take advantage of it. If you've created a table of values - say, tracking monthly...
October 30, 2013
How Gamification Can Improve Employee Training
Training new employees can be tedious and ineffective. For many companies, there is an abundance of information that is boring and uninteresting, yet extremely important. To...
October 29, 2013
Excel Tricks – Make Data Easier to Read with Custom Formatting
If you're dealing with large numbers in an Excel table, you might want to display them in a smaller, easier to read format. Think $29.4M, instead of $29,400,000. Luckily,...
October 24, 2013
Banner Ads: Coming Soon to Google?
According to SearchEngineLand, Google is now testing out large banner-ads for a select number of brands. The new "sponsored" images are currently appearing in less than 5% of...
October 22, 2013
How to Optimize Your Email Marketing
Email marketing is still a very important and successful form of marketing and certainly has the potential to increase a business’ revenue if used correctly, the only...
October 17, 2013
Excel Tricks: Copy & Paste Cell Formatting
Sure, you know how to copy and paste cell data, but do you know how to copy and paste custom formatting? If you've got a data table that you've color-coded, tweaked, and...
October 15, 2013
Common Cloud Storage Terms Explained
Cloud backup and storage companies have a propensity for using technical jargon that can make navigating their features a confusing ordeal. In order to help, we've highlighted...
October 14, 2013
Excel Tricks: Compress Pictures
Adding pictures and graphics to your Excel files can make them more interesting and effective but if you aren't careful it can make the file size large and unwieldy. If you...
October 11, 2013
Excel Tricks: Use Custom Data Entry to Avoid Input Errors
If you need to enter specific information for lots of different variables, mistakes can (and often do) occur all too frequently. One way to reduce such errors is by creating...
October 8, 2013
Excel Tricks: Format Multiple Sheets at the Same Time
Have you ever been frustrated by the amount of time it takes to format your Excel documents? Good news, there's no need to keep wasting time by applying the same formatting...
October 8, 2013
How to Encourage Customer Loyalty with Gamification
Adding game mechanics can mean big gains for your sales numbers through enhanced customer loyalty. Unfortunately, if gamification is done incorrectly it might only waste your...
September 23, 2013
Evaluating Cloud Storage Pricing Models
Anyone evaluating cloud storage and backup providers is bound to notice the complexity and variety of pricing models employed by different companies. Some providers charge...