April 27, 2022

Getting the Most Out of Your Mentoring Software

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Mentorship programs are growing in popularity, with 84 percent of Fortune 500 companies offering them. And it’s easy to see why considering mentored employees have a 50 percent higher retention rate than those who aren’t. However, mentoring programs can be difficult to implement, especially when organizations don’t have the right technology in place or know how to use it. Mentoring software can help businesses effectively start and run mentoring programs. Here are a few tips for getting the most out of mentoring software.

Use the Mentor Matching Capabilities

Mentorship software includes matching tools that compare mentors and mentees to find pairings that make the most sense based on goals, personality traits, and availability. Administrators can also include custom fields if they have other variables they want to base matches on. The system uses AI algorithms to analyze mentee and mentor profiles and provide match scores, so mentees can choose a mentor that will help them reach their goals. 

While suggested matches aren’t the only way to pair up members of the mentorship program, these matching capabilities increase the likelihood that a pairing will be successful. Successful pairings improve the efficacy of mentorship programs.

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Track Goals and Progress

When mentorship pairs meet, they should use the software to track goals to ensure that mentees are making progress towards what they want to achieve. Mentees should also be focusing on SMART goals (Specific, Measurable, Achievable, Relevant, and Time-Bound), so there’s something to track in the system and they can see how they’re progressing. If they aren’t, the mentorship program isn’t having the desired effect, and it may be time to move them to a new mentor or reevaluate the viability of the goals. 

Most mentorship software includes fields for participants to input their goals and any tasks they need to achieve in order to accomplish those goals, as well as a spot for notes. Mentees and mentors should regularly update the goal progress, checking off tasks that have been completed or extending the deadline for those that need more time.

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Communicate Frequently With Participants

Mentorship program administrators should check in regularly with participants to ensure that pairings are still working well. A mentee may be hesitant to directly tell their mentor that there’s a problem or things aren’t working out, meaning they’re less likely to reach their goals. A third-party check-in can provide the pair with a one-on-one opportunity to raise concerns or request a new mentor without fear of retaliation from their current mentor.

Most mentorship tools include instant messaging options as well as a feedback portal, allowing admins to create participant surveys and speak directly with both mentors and mentees. Additionally, participants can use the instant messaging tool to communicate with each other, providing a secure, monitorable means of communication.

Generate and Review Reports Regularly

Reports are a great way to determine how successful your mentorship program is. Most mentoring platforms include customizable reports, allowing you to track goal progress of the participants, participant survey ratings, and how the mentorship program is affecting the business, including retention and promotion rates. These reports can provide deep insights into how the program is performing and let administrators know which areas might need improvement.

Many mentoring tools also include configurable dashboards, allowing administrators to get real-time data at a glance. They can select the most important metrics for their program, allowing them to exclude extraneous information. 

Best Mentoring Software

Businesses looking to institute mentoring programs in their organizations should consider the following mentorship software to help them get started.

For a full list of mentorship software recommendations or to find the right product for your business, check out our Product Selection Tool. It’s free, and in as little as five minutes, you’ll get a customized list of mentoring platforms that will fit your business’s needs. 

Mentorship Makes Employees Feel Valued

Mentorship programs are a great way to show employees that you’re invested in their growth and future with the company. You’re providing work time that’s purely focused on helping them achieve their goals, even if those goals aren’t aligned with the company’s. And feeling valued is a big part of employee retention. Employees are learning their worth, and if they don’t think their current company values them, they’ll find a new organization that will.

To get the most out of your mentoring software, make sure you’re customizing it to fit the needs of your business and participants. Show employees that their personal and professional goals are important to you and track them in the software, so they can see their progress.

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