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Product Quick Facts

Industry Specialties
Field Services / Maintenance
Pricing
Average
Works Best For
Mid Sized Businesses, Small Sized Businesses

About Smart Service

In business now for 18 years, My Service Depot began when its owner and president, Skip Stringfield, created software designed to help run the lawn care company he was working for at that time. Today, operating out of Lewis Center, Ohio, the company specializes in the development of QuickBooks compatible scheduling software for service industries. This includes everything from landscaping software, home inspection software and dispatching software to applications tailored for use by event planners and tutoring services.

Smart Service is My Service Depot’s flagship product. It allows office staff to avoid double data entry by adding scheduling to QuickBooks. When scheduling data is entered into the Smart Service program, it causes an automatic update to the applicable customer entry in the integrated QuickBooks software. This saves time for office personnel. For field service software, My Service Depot offers iFleet. This product, compatible with iPhone or iPad and with Windows laptops, allows for issuing work orders directly to field personnel who can then respond with updates on their jobs. Also, storage of this information creates archived job histories that are available for reference and analysis.

Empire Pools of Long Island, New York, implemented Smart Service because its client base for installations, maintenance and contracts increased to a point that management of client information had become unwieldy. The company has since streamlined its service routes, saved money on fuel as a result and increased its operating efficiency so that it can spend more time working with its customers.

(Last updated on 05/05/2016)