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Product Quick Facts
Industry Specialties
Sales
Pricing
High-end
Works Best For
Any Sized Businesses

About Salesboom

Salesboom has been creating CRM software since 2003, with a focus on customer-support and sales force automation. Every Salesboom client receives a dedicated CRM consultant who helps with deployment and implementation, and advice on best-practices. Phone and online support is also free with any CRM subscription. Salesboom CRM is used by companies such as Gannett and Honeywell.

Salesboom’s platform is cloud-based, and comes in three different tiers – team, professional, and enterprise. The team version allows for mass emails, automatic lead response, and contains numerous sales force automation features like contact management, lead management, and sales forecasting. The professional version includes campaign management for marketing, in addition to knowledge base management for customer service centers. Finally, the Enterprise version includes quote management, automatic product databases, and commission’s management, along with a custom company-specific analytics dashboard. All levels include a CRM consultant, and phone support. As a cloud-based CRM, Salesboom can be accessed from almost any device, including web-enabled mobile devices. Their solutions can be used by companies in any industry. Salesboom also has specifically tailored solutions for numerous industries, including defense, call centers, financial services, legal, government, and pharmaceuticals, among others.

Not sure if Salesboom is the right fit for you? Review the top CRM Platforms with our Product Selection Tool, or if you’d prefer, call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique needs. 

(Last updated on 05/05/2016)

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Salesboom User Reviews

Average User Rating

5 star:
2
4 star:
0
3 star:
0
2 star:
0
1 star:
1

Do you use this product?

Share your insight by leaving a review


Taylor S.

Enriched Data


Completely revolutionized the way we do business!

Overall5
Ease of Use
Functionality
Price
Support
5 Reviewed on June 22, 2017

What do you like best about this product?

– Excellent customer support and ability to work directly with programmers/developers.
– Adaptability and customization. You customize up to the smallest detail like the label of a tab and where it appears in your window.
– Ability to store data and pre-populate it throughout our entire sales process.
– Easy to use interface.
– Sales oriented CRM
– File upload and document storage.
– Plugins for microsoft, google, and Ringcentral (which we operate the functions of our entire call team on).

What could be improved about this product?

Marketing for the product.
They were not easy to find, and if we had found them sooner- we could have corrected a lot of our initial “startup” mistakes. Many review sites don\’t even have them listed. If they could push forward with marketing, they could help a lot of businesses, earlier.

What was your main concern about buying this software?

Price was the main concern, but we worked closely with the developers and customer associates and once we realized how in depth the program was- we realized we were getting a massive deal for all of the integrations.

What business problems are you solving? What benefits have you seen?

As a young startup in an increasingly competitive and constantly changing industry, we realized the importance of efficiently managing our clients and sought out a CRM. Yet, after attempts working with some of the most recognized CRM’s, we found that most failed to fill the niche we hold in our industry. So many of the status quo CRM’s couldnt meet our needs when it came to company sales reporting, oversight over the progress of our clients AND our own employees, communication/collaboration capabilities, and plugins! Then we found Salesboom, and discovered that we could do so much more than just manage our client relationships- we revolutionized our entire workflow and interactions with clients, leads, and prospects. Because of Salesboom we have been able to integrate our packaged data into their system to provide sales management and big data as one solution to our customers. The customization capabilities with Salesboom are incredible! We have worked closely with the developers to create a pre-populated CRM that allows us to present our clients with a packed product of our services and a system to manage themselves. Thanks to the CRM capabilities, available plugins and API’s, and sales oversight through Salesboom- it’s become the ONLY application we need to use in our company now. We’ve seen a huge increase in our office productivity and response rate to customers. We’re also able to manage the successes of our client base using our products, and monitor when assistance is needed so that we can extend additional services. Salesboom has helped make us the best company in our industry.

How likely would you be to recommend this software to a friend or colleague?

10/10

Robert N.

American Nationwide Mortgage


DO NOT USE THIS COMPANY

Overall
Ease of Use
Functionality
Price
Support
Reviewed on November 21, 2016

What do you like best about this product?

Nothing, we are being scammed by this company.

What could be improved about this product?

They took our money, didn’t provide what they stated, and haven’t been returning our calls or emails for about 2 months now.

What was your main concern about buying this software?

They lied about their capabilities, took full payment, did nothing, and are not responding.

What business problems are you solving? What benefits have you seen?

This company is terrible, it has become clear that we are being scammed.

How likely would you be to recommend this software to a friend or colleague?

1/10

David S.

Northwood IT


Simply Gets the Job Done

Overall5
Ease of Use
Functionality
Price
Support
5 Reviewed on October 12, 2016

What do you like best about this product?

We have been using this CRM for over 3 years now. We use it in a large sales team, where each business opportunity requires team selling. More than one person has to deal with the prospect over a 3 month period (Average sales Cycle) and there is lots of information to process. Salesboom makes it easy for us to collaborate and create tasks and events.

The reason we switched from our previous expensive crm vendor was because business intelligence. We needed a robust reporting system to help analyse customer behaviour (sentiment and intent), this product is awesome for that!

What could be improved about this product?

More tutorials and localization. More videos would be great too.

What was your main concern about buying this software?

Training and lack of videos. Make sure you get training when you purchase.

What business problems are you solving? What benefits have you seen?

Team selling and employee collaboration was a problem. Also gaining business insight from our previous CRM was a nightmare.

How likely would you be to recommend this software to a friend or colleague?

9/10

Do you use this product?

Share your insight by leaving a review.


Product Quick Facts
Industry Specialties
Sales
Pricing
High-end
Works Best For
Any Sized Businesses

Screenshots


salesboom1salesboom2salesboom3salesboom4

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