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About Quest Diagnostics Care360 Revenue Cycle Management

Care360® Revenue Cycle Management (RCM) is a service that provides customers with a team of medical billing experts to assist with complicated billing issues. Care360 RCM offers a complete medical billing solution that spans from billing claims to denial management, and all billing related activities and support in between.

Care360 RCM offers:

  • Experienced professionals with vast knowledge in various specialties and with insurance payers managing your billing
  • A billing dashboard and comprehensive reporting
  • Billing that is fully compliant with HIPAA, OIG, ICD10 regulations
  • US-based Account Manager leading a team of billing experts
  • Insurance payer management and fee schedule review
  • Scheduling, Practice Management and Electronic Health Record software which is included in your RCM fee

When using Care360 RCM, you are assigned a Customer Success Coach who will get to know your business and work with you to establish an implementation plan. After the onboarding process, you are assigned a dedicated Account Manager. Your account manager focuses on:

  • Denial/rejection/appeals management
  • Payment posting and monitoring
  • Printing, mailing, or emailing patient statements
  • Unpaid balance management
  • Patient and insurance payment posting
  • Fee schedules and contract maintenance
  • Financial reporting
  • Monthly consultations
  • Support, training and upgrades

Still not convinced Quest Diagnostics Care360 Revenue Cycle Management is right for you? Use our Medical Billing Software product selection tool to browse additional solutions and get a custom recommendation. Have questions? Call, click, or email to get a free consultation from one of our unbiased Technology Advisors.

(Last updated on 11/22/2016)


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