Product Quick Facts
About Preferred Patron
Founded in 2004, Preferred Market Solutions, LLC. is a provider of loyalty program software and services to clients in the United States, Canada, and across the world. Their Preferred Patron™ loyalty platform serves businesses of any size or industry, including automotive, retail, restaurant, gaming, hospitality, healthcare, dentistry, orthodontics, cosmetics and aesthetics, salon and spa, gas station and convenience store, college and university, health and fitness, entertainment, golf resort and country club, and more.
Unlike many gamified customer loyalty vendors, Preferred Market Solutions has over a decade of experience in marketing, and they’ve baked that knowledge into the platform and services they offer. They provide an out-of-the-box, Windows 8.1 tablet-based solution that makes it easy for your customers to access program information and perks in-store. It also can be installed on a Windows PC, or accessed via any Web browser. Customers can access their account information from anywhere using the MyRewards™ web portal or native mobile apps, including account status, point balance, reward eligibility, incentive offers, and transaction / redemption history. The JSON-based RESTful API makes it easy to integrate Preferred Patron™ with an ecommerce site or other software system. In addition to the reward program software, you also receive a full library of loyalty marketing strategies and a built-in promotion designer, integrated SMS text messaging, real-time reporting and analytics, gift card management / processing, and complete POS integration including card swipe. They even offer CRM-like functions like customer issue management, options for direct mail rewards vouchers, interactive online surveys, raffle games, and integrated email marketing (no per email fees!)
We recommend Preferred Patron™ to any customer-facing business who wants to institute a fully mobile and web-enabled customer loyalty program. Designed with your budget in mind, the program is offered month-to-month, or via a one, two, or three year contract, with additional savings for longer contract terms. If you’d like to compare Preferred Patron™ to other customer loyalty options, check out our Customer Loyalty Product Selection Tool, or if you’d prefer, call, click, or email to discuss customer loyalty options with an unbiased Technology Advisor. Our consultation is always free.
(Last updated on 03/21/2016)