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Product Quick Facts

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About Practice Director

Practice Director by the Williams Group is an EHR solution for optometry practices.  The Williams Group also produces financial and social solutions for eyecare professionals as well.  The Williams Group focuses on products that supports optometrists in their daily business.

Practice Director EHR is an electronic health records (EHR) solution that is made especially for optometrists.  This EHR solution is completely customizable to the needs of each unique practice.  The main workflow of the platform can be tailored to the workflow of the office, so that each doctor can layout the solution in accordance with how their office is already operating.  In addition, individual forms and reports can be customized to match the practice’s workflow.  Doctors are able to enter data in real-time, and can manage patient files and records all from one location on the system.  And users don’t have to worry about being around a desktop to use it, as the platform is mobile compatible and can be used from tablet devices around the office.  Patient histories can be can be viewed, and the platform’s integrated e-prescribing allows doctors the option of immediately writing prescriptions after an exam.

The platform also has built-in optical management features.  Office staff can generate orders with patient information, prices, and can forward these orders to billing and labs for completion.  Billing is completely integrated with the system and can handle reporting and billing for multiple offices and practitioners.  The system allows the use of coding, and patients can be linked to an unlimited number of insurance providers, allowing for a greater range of flexibility in the billing process.  Scheduling is made easier with Practice Director EHR with the built-in scheduling function.  Appointments and exams can be added, moved, deleted, and edited all from the main calendar screen.  Schedules can be viewed by specific patient or doctor, and can also be viewed by office or time.  Practice Director EHR provides a well-rounded electronic health records solutions for doctors who are looking for an optometry specific platform to meet their needs.

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(Last updated on 03/21/2016)

Practice Director User Reviews

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Angeline M.

Drs. Lauck & McLean

unfortunate if this is as good as it gets

Ease of Use
Reviewed on January 5, 2016

What do you like best about this product?

NOTHING! The only reason I’m giving even 1 star is so you know I didn’t accidentally forget to fill out.

What could be improved about this product?

ANY and EVERYTHING! My guess would be that an engineer developed the software without consulting an optometrist or even their own good common sense!

What was your main concern about buying this software?

Can’t really use it until you buy it. Not having used EHR before, had no idea what to expect, but certainly expected better.

What business problems are you solving? What benefits have you seen?

It has only created problems. More time consuming to use. Can’t look at a patient’s history without exiting the current exam. The statements are confusing to look at. It’s difficult to make ins adjustments. More often than not, if you call for help, the support doesn’t know what to do either, that is if you can get ahold of someone to help you. VERY frustrated and disappointed!

How likely would you be to recommend this software to a friend or colleague?


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