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Crystal Practice Management

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Product Quick Facts

Industry Specialties
Works Best For
Small Sized Businesses

About Crystal Practice Management

While the company is named Crystal Practice Management, Crystal makes more than just practice management software. Crystal Practice Management software is a fully integrated practice management, electronic medical records, electronic claims, billing, and digital scheduling solution designed to meet the specific needs of eye care professionals.

In addition to the general medical software functions provided by Crystal Practice Management software, Crystal goes a step further to offer integration with durable medical equipment, file management, capture, and other machine systems. Also, using the popular Frames Data CD, Crystal Practice Management allows vision professionals to monitor their entire inventory, track lab orders, and even use barcodes to speed checkout and inventory procedures. As a 2014 ONC-certified complete EHR system, Crystal Practice Management includes required functions like e-Prescribing, patient portals, and more. Also, thanks to customizable templates and records options, Crystal Practice Management speeds up the patient encounter, but with its iPad support, doesn’t sacrifice from face-time with your patients, increasing satisfaction scores that are tied to new pay-for-performance physician reimbursements. With both cloud and on-premise delivery options, Crystal Practice Management has multiple pricing options, but all options include at least one year of toll-free phone support and automatic software updates.

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(Last updated on 03/21/2016)

Crystal Practice Management User Reviews

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Carol R.

Fontana Optometric Group, Inc.

We love Crystal

Ease of Use
Reviewed on May 8, 2015

What do you like best about this product?

User friendly. I was a little worried about switching from Opto to Crystal but having Grace from Crystal PM here in our office to answer any questions and guiding us with the proper set ups made the transition smooth. I love intergrating with VSP and ABB and Web Systems. It truly has made our office flow smoother.

What could be improved about this product?

Having someome come out to show us hands on was great and should be included with the initial purchase. Having Grace here was well worth the 2 days fee. Intergrating our current equipment to send information over to Crystal is challenging but we are working on it.

What was your main concern about buying this software?

Time management. We were’nt sure if it would take too much time to do everything paperless but it was pretty easy.

What business problems are you solving? What benefits have you seen?

Having the stats on opticians sales and production breakdown is motivating to the team and keeps them making proper recommendations and increases sales.

How likely would you be to recommend this software to a friend or colleague?


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