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Product Quick Facts
Industry Specialties
Healthcare
Pricing
Average
Works Best For
Enterprise Businesses, Mid Sized Businesses

About CPSI

CPSI provides an electronic health record (EHR) solution for rural, community, and critical access hospitals. Founded in 1979, CPSI is dedicated to meeting the ever-changing needs of healthcare IT while optimizing the quality of care for rural areas and communities. CPSI provides a complete information and patient care system from business office to bedside, combined with comprehensive implementation, training, and ongoing support from a staff of approximately 1,400 healthcare and business professionals.

CPSI’s EHR solution is an ideal solution for rural and community hospitals with 300 or fewer acute care beds. The CPSI EHR System is designed to streamline the flow of information to the primary functional areas of rural and community hospitals in one fully integrated system. The system is capable of supporting both Meaningful Use Stage 1 and Stage 2 measures and has received 2014 ONC HIT Certification. Through the program’s clinical documentation tool, physicians and medical personnel have access to view, create, and update pertinent patient information all on one screen. CPSI’s efficient conversion of existing hospital data combined with one-on-one onsite training for all employees before, during, and after implementation allows the CPSI EHR system to be immediately operational. Additionally, the EHR platform offers optional programs capable of integrating practice management and record management.

The EHR solution from CPSI has been implemented by over 650 rural, community, and critical access hospitals throughout the United States. One of CPSI’s earlier customers, Hospital Sierra Vista in New Mexico, was initially skeptical about implementing an electronic health record system but needed to keep up with the future of health care. After choosing CPSI’s EHR solution, Hospital Sierra Vista became the first hospital in New Mexico to reach Meaningful Use Stage 1. Since this accomplishment, Hospital Sierra Vista has been able to remain compliant with regulations and provide efficient patient care.

(Last updated on 03/21/2016)

Screenshots


clinic tracking board 5.2014radiology reports 5.2014POC whiteboard 5.2014

CPSI User Reviews

Average User Rating

5 star:
0
4 star:
0
3 star:
0
2 star:
2
1 star:
3

Do you use this product?

Share your insight by leaving a review


Douglas M.

Sunflower OB


The EMR equivalent of a 99 cent smartphone app

Overall
Ease of Use
Functionality
Price
Support
Reviewed on May 23, 2017

What do you like best about this product?

I like that there is a home screen where all the buttons are that you might need

What could be improved about this product?

Everything. There’s no ability to make templates, especially for surgical procedure notes. They have ONE person in the hospital who can make templates, so you have to figure out your whole template, then tell them what you want, and then as is always the case, when you use it, you decide that there are tweaks you want to do, so then you have to call the person again and wait a few days to a week til they tweak your template, and so on. You can imagine how tedious that could be.
Also, CPSI doesn’t allow for a “Recent” list, meaning that if I discharge someone, then I have to actually enter in their name and search among all the people with the same or similar name to pull up their chart again. What a waste of time!
Occasionally, I have had more than one chart pulled up on the screen and entered a note. After you save the note, it ain’t coming out of that chart. THERE IS NO WAY TO DELETE NOTES! The best you can do with this ill-conceived software, is amend the note, and go in and delete all the text. Then you know what happens? Medical records is hounding you for an incomplete document. “You opened and H&P, but never finished it, doctor!” It’s totally ridiculous. I can’t say enough about how poor the developers’ understanding is of medicine. They refuse to respond to our requests for support and changes that we need to have to make it work for our medical staff. They just basically say, “Suck it up” Poor software, poor support.

What was your main concern about buying this software?

Cost, and flexibility. Also meeting capricious government requirements so we can be compensated unfairly for service rendered.

What business problems are you solving? What benefits have you seen?

This software has done nothing but waste my time and I have not benefited from it at all other than some CMS check box being ticked off to show we have an EMR.

How likely would you be to recommend this software to a friend or colleague?

0/10

Maarten V.

Hospital in the Dutch Caribbean


Stay away from this EMR if you want your patients to stay alive!!

Overall
Ease of Use
Functionality
Price
Support
Reviewed on March 31, 2017

What do you like best about this product?

It’s an electronic system.. But by far the worst EMR I’ve ever experienced.

What could be improved about this product?

EVERYTHING! Having been working in different hospitals with EMR’s which worked average to good this system is just SHOCKING. A 5 y/o child could develop a better EMR. Almost everything works counterintuitive; there’s no overview at all; interactions are not given appropriately… The system was so terrible to use that in the end more than 90% of my colleagues decided to revert back to the old paper file. Even paper files are better than this system.

What was your main concern about buying this software?

In the sake of patient safety I would never buy this software.

What business problems are you solving? What benefits have you seen?

This system only creates problems; it doesn’t solve any.

How likely would you be to recommend this software to a friend or colleague?

0/10

Russell C.

Sparta Community Hospital


Run as fast as you can

Overall2
Ease of Use
Functionality
Price
Support
2 Reviewed on March 24, 2016

What do you like best about this product?

I guess it must be cheap, or they have the most effective salesforce in the universe.

What could be improved about this product?

Ease of use, asking someone who had a minimal concept of what a medical record should look like and how an EHR could function well and efficiently in an office

What was your main concern about buying this software?

I had no input in the purchasing decision, our organization didn’t feel that any physician input had any place in the decision.

What business problems are you solving? What benefits have you seen?

The lack of interest in improving their deficient product is astonishing.

How likely would you be to recommend this software to a friend or colleague?

0/10

Ron v.

Of Curry Medical, Brookings, OR


After being in the Kaiser system in the Bay Area and using their excellent system this SUCKS!

Overall
Ease of Use
Functionality
Price
Support
Reviewed on March 22, 2016

What do you like best about this product?

As a patient using this system at Brookings, OR I find it to be completely and totally useless as it just regurgitates the same information I already had. Where are my test results????

What could be improved about this product?

Everything! How about some data like test results. In the Kaiser system after blood tests your results would be up when you got home!

What was your main concern about buying this software?

Useless it just duplicates the forms you’ve already been given.

What business problems are you solving? What benefits have you seen?

None. This is a bare minimum system which solves no patinet issues whatsoever!

How likely would you be to recommend this software to a friend or colleague?

0/10

Christopher A.

Curry Health Network


Pretty Slow, Pretty Basic

Overall
Ease of Use
Functionality
Price
Support
Reviewed on December 11, 2015

What do you like best about this product?

Works for basic stuff, didn’t cost me anything as my employer picked it out.

What could be improved about this product?

Speed. A nice lab table of test vs. date like they have in Centriq at another hospital up the coast, while that EHR is not much better. You can’t send messages to more than one person, it seems. Doesn’t allow Dragon, which is a big problem. The ability to take a note and advance to the next is limited. Docs complain about not being notified about abnormals on labs / radiologic testing – though perhaps that is not a function of the EHR.

What was your main concern about buying this software?

I did not buy it. Purchased I suppose because it was cheap to save money for the rural system I work for.

About support: usually these hospital/clinic systems for 2 companies I’ve worked for don\’t want you to be calling the vendor; they have assigned staff to teach everyone and be the center of all knowledge – usually doesn’t work out real well, for myself.

What business problems are you solving? What benefits have you seen?

I have not seen any benefits in comparison to the others I\’ve used – eClinical, Centricity (nice one), Centriq.

How likely would you be to recommend this software to a friend or colleague?

3/10

Do you use this product?

Share your insight by leaving a review.


Product Quick Facts
Industry Specialties
Healthcare
Pricing
Average
Works Best For
Enterprise Businesses, Mid Sized Businesses

Screenshots


clinic tracking board 5.2014radiology reports 5.2014POC whiteboard 5.2014