About bpm’online service
Bpm’online service is an innovative customer service tool to deliver exceptional customer experience. Bpm’online service offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. With bpm’online service, you can personalize communications with your clients; manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
For full functionality, implement bpm’online marketing and bpm’online sales alongside bpm’online service to manage the complete customer life-cycle, from acquisition through payment.
Bpm’online is a global provider of process-driven CRM for marketing, sales and service. The beauty and the core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant.
Not sure if bpm’online Service is the best tool for your organization? Call, click, or email to speak with an unbiased Technology Advisor today for a no-cost, no-obligation consultation on your unique needs.
(Last updated on 10/12/2016)