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Product Quick Facts

Industry Specialties
Healthcare
Pricing
Average
Works Best For
Enterprise Businesses, Mid Sized Businesses

About BackChart

Founded in 2006 by Dr. Leo Bronston, a Chiropractor with 30 years of clinical experience, BackChart was originally developed solely for use in Dr. Bronston’s 6 Wisconsin clinics. Backchart was eventually released in 2010 for use in other practices and received Meaningful Use certification in 2011. Backchart’s electronic health record (EHR) software solution was specifically developed for chiropractors, with the goal of providing this specialty with an affordable, reliable, and user-friendly software solution.

A web-based platform, BackChart offers chiropractors access to their electronic health records from outside the office as well as from mobile devices, which eases the flow of communication and lets providers access and record clinical information as they see patients. BackChart also features robust charting features that streamline common office workflows. These tools let clinicians and office staff organize notes by incident, track quality care measures for Meaningful Use, create custom medical alerts and set progress exam reminders. Additional BackChart tools include a billing queue that lets users add or subtract procedure codes and modify diagnostic code, as well as clinical processes features that include diagnostic imaging and internal messaging functions. As a Meaningful Use certified EHR, BackChart helps Chiropractors qualify for federal incentives in 2014 and avoid Medicare penalties in 2015. This software platform also includes a comprehensive patient portal that gathers demographic information, manages incoming check-ins and lets patients review their medication prescriptions, allergy information and lab work.

Dr. Nathan Kadlec, a practicing chiropractor with clinics in Ipswich, South Dakota, reported increased productivity among office staff, an average increase of 2-4 patients per day, and a decrease in time spent charting after implementing BackChart.

(Last updated on 03/21/2016)

BackChart User Reviews

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Dan F.

RLTherapy


Horrible company, Ripoff!

Overall
Ease of Use
Functionality
Price
Support
Reviewed on April 16, 2016

What do you like best about this product?

Honestly, the only good thing about this software is it works on PC and Mac as my wife flat out hates PC.

What could be improved about this product?

What couldn’t be improved? Its clunky, the macros suck, doing notes on it is time consuming. Basically, this program is only good for about the first year of business, as you will out grow its capabilities quickly. It is in no way streamlined for a busy clinic and who wants to learn and transfer over patient files from one system to a new one and learn how to use it when you’ve got a busy practice.

What was your main concern about buying this software?

My main concern is that I got a 1yr free trial, which I cancelled as I quickly found out this software wasn’t going to meet my needs. Then 4 months after the trial ended, the owner -name redacted- called and swore at my wife, calling her a deadbeat among other things when she politely told him we weren’t interested in the program and had purchased Smart Cloud. That was in november 2015. That month he also started billing our credit card for $189. We had the card on autopay, so we didn’t catch it until 6 months later. We called up and asked what it was and the lady -name redacted- said yeah your account seemed kinda weird”. She gave us an email to a guy -name redacted-, she couldn’t produce a phone number. We contacted him twice with no response. We filed the charges with our credit card company as fraud, but due us catching it so late, I’m still out some money as they couldn’t backdate it that far.

What business problems are you solving? What benefits have you seen?

There are honestly no benefits to using this software. At some point you will realize that it just won’t cut it in a busy office and there are tons of better options out there.

How likely would you be to recommend this software to a friend or colleague?

0/10

Do you use this product?

Share your insight by leaving a review.