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About 1CRM

Founded in 1997 and headquartered in Vancouver, Canada, 1CRM develops an eponymous software system that helps companies engage customers. This customer relationship management (CRM) tool helps these companies provide better online information to their customers as well as streamline business processes and improve the cost model. 1CRM offers both an on-premise solution and a cloud-based service.

1CRM is offered in three editions, depending on the number of users needed: Startup, Professional, and Enterprise. The Startup Edition is free and provides CRM services for up to five users, 500 accounts, and 1000 contacts, targets, or leads. With this edition, users can get a fully-functional on-premise introduction into the software without any cost. It provides typical CRM features such as a customizable dashboard, customer analytics, sales forecasting, email marketing campaigns and more. The Professional Edition of 1CRM allows an unlimited amount of users, accounts, leads, contacts, and targets. It offers the same features as the Startup Edition, with a bonus addition of a cloud-based solution. The Enterprise Edition builds on the previous two editions and has additional features such as price books, advanced reporting functions, module design, and an iPhone application.

The Ariel Group, a company designed to help business professionals learn how to develop presence, needed to reduce cost pressures and improve customer response. Additionally, they needed to enhance the strategic nature of business decisions and collate data more effectively. After using 1CRM, Ariel Group was able to continue growing while lessening the need to increase costs. It also led to a deeper understanding of sales trends, which allowed them to optimize their sales process and make more informed decisions.

Not sure if 1CRM is the right marketing and sales software solution for your organization? Call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique requirements. 

(Last updated on 05/05/2016)

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1CRM User Reviews

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Eduardo D.

Ultreia Comunicaciones S.L.


Integrated ERP solution

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Ease of Use
Functionality
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Reviewed on September 17, 2014

What do you like best about this product?

Our company runs on 1CRM, and it has done so for nearly 8 years. I came to this software looking for a CRM on steroids, and it has greatly exceeded my expectations in functionality, improvements made over the time and support. I’ve evaluated a lot of CRM systems. Every one lacks the full feature set of 1CRM, and more important, lacks some features we need, or have very high price tags, outside the scope of a small business like ours. We rely on 1CRM for all the marketing management, accounts tracking, leads, quotes, orders and invoices. As we are a services company, we also use recurring invoicing, support cases and the knowledge base. That alone fulfills 80% of our company organization. 1CRM has some exciting features that makes it a leader for us. To keep it brief, I will mention only three: The module builder is really unique between its class. We have, with little effort, generated new modules to fit some of the companies processes that were not addresed in a general purpose ERP. ?- The reporting module is quite powerful, and helps a lot when you need to track information periodically. Reports not only generate a PDF with your data, but can also create a graph that is displayed in your dashboard. ?- Flexibility: you can tweak every listing, every dashboard and every page to match your needs. And you do it using drag and drop, not paying expensive developer time. Every user can customize his views, just to make the relevant information show up with the smallest possible effort. Last, but not least, 1CRM Corp, the brilliant developers of this software, strieve to solve any problem you may find. Their development pace is steady, adding new features to the software, and their support is really great. Support renewal is something I happily pay when to 1CRM, because the great value they add year after year.


John B.

Mammoth Interactive


1CRM is the best CRM in the known universe

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Reviewed on September 10, 2014

What do you like best about this product?

There are very few times when you will truly use a fantastic product. After using one 1CRM, I can say that I truly love 1CRM! I discovered it last year, and it’s made such a difference to my business. The ability to automatically follow-up with new leads is huge. Before, I could never keep track of who I’d already replied to, and what stage of the sales process I was at with each person – so it was really eating up a lot of my days. This software made it really easy, since it sends many emails in a sequence, and keeps a record of what I’ve sent to each person. SO much time saved. I also use it for my main email, calendar, creating invoices, tracking who is all paid up, and a lot more stuff. Mammoth Interactive has clearly benefited from using 1CRM. I highly recommend using it if you are not already using it. PS. I just saw the pictures of the new theme that is coming out too, I can’t wait!


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Product Quick Facts
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